# Setup AI Chatbot

## Requirements

* Completed App Installation: [Install on Shopify](https://laintern.gitbook.io/docs/getting-started/install-on-shopify).

## Tutorial

### Step 1: Complete General Settings

1. Visit the **Settings** page of our app located in the left-hand sidebar in your Shopify Admin.

We're now in the **General** tab of the Settings page. Right here you are able to change the branding and functions of your chatbot.

{% hint style="info" %}
*Functions* are core functionalities of the chatbot e.g.: Fetching real-time delivery information once the user asks for it.
{% endhint %}

2. Fill in the fields under **Branding** to change the chatbot's appearance to your brand's style.

* **Name**: This will be the name of your personal chatbot. This is Soof by default, but you can change it here.
* **Primary** and **Secondary** **color** are used to set your brand colors. Use these to change the chat window's appearance.

3. Now select the functions you would like to use for your chatbot under **Functions**.

{% hint style="info" %}
Some functions might require an **integration** to operate. These will not be available when the corresponding integration is not correctly setup.
{% endhint %}

Learn more about setting up integrations here:

{% content-ref url="../integrations/exact-online" %}
[exact-online](https://laintern.gitbook.io/docs/integrations/exact-online)
{% endcontent-ref %}

Now that we've configured the **General** settings we can go to the next step!

### Step 2: Complete Knowledge Settings

1. Click on the **Knowledge** tab at the top of the Settings page.

We're now in the **Knowledge** tab of the Settings page. Right here you can add specific knowledge that the chatbot can use in it's AI generated answers.

{% hint style="info" %}
It's recommended to fill in most fields so the chatbot can answer to more questions.
{% endhint %}

2. Fill in the fields at **Products**

* **Product Category:** This will be your main category of products that you sell. So for example: Vitamins or Smartphone-cases.
* **Popular Products:** Select your most popular products here. Or just use this field to boost certain products you would like to sell more. If a customer get's shown around by the chatbot, it will come with popular products to inform.

3. Fill in the fields at **Shipping**

At the shipping fields you are able to give information about your pricing rules, delivery countries and more. Use this to inform customer's with your policies.

4. Fill in the fields at **Payments**

Make sure to list all payment providers your allow on your store here. These can be shared with the customer if they ask for it.

{% hint style="success" %}
Good job! Your chatbot is now fully functional on your Shopify Store.
{% endhint %}
